Reviews
David McEachern
14:46 25 Mar 26
Rob H. performed the annual maintenance on our Lennox furnace. He was very thorough and explained to me exactly what he was doing and some recommendations to keep the furnace working properly.
I was very impressed with his work and look forward to seeing him next year.
Thanks
I was very impressed with his work and look forward to seeing him next year.
Thanks
Angela Scullino
16:05 24 Mar 26
Excellent service. Tarik B was very pleasant, considerate, informative and helpful. Even tho he was there to service the furnace, he pointed out a couple of non related things that required my attention, for which I am grateful.
Keep up the great work Tarik
Keep up the great work Tarik
Vicky Smith
21:28 23 Mar 26
My husband and I are very disappointed as we purchased a furnace less than 3 years ago from Wardlaw and continuously have the same problem with the igniter burning out. The part may be under warranty but $200 for diagnostics and then almost $500 to replace the part (5 minute job) is outrageous. The service tech was very informative and friendly but we will go elsewhere for our service.
Eye Mechanic
14:28 23 Mar 26
Kamalpreet was very personable and good at his job he and the company get 5 stars
Linda Millroy
17:49 19 Mar 26
Rob was very thorough and informative. Took the time to explain everything to me so I would understand. Hope we get him again next time. Thank you.
Sayed Omid Rafiee
16:40 18 Mar 26
If you don't wanna get surprised with another issue after fixing one, don't forget to ask for Rob. Very responsible, caring, and knowledgeable!
Jim Hayden
14:01 18 Mar 26
Rob was excellent. Very thorough. Totally happy with the service experience.
Judy Vigna
16:49 11 Mar 26
Friendly, informative, polite
Rob was very informative and helpful.Pleasant and polite.
Rachel was also excellent, helpful and pleasant to deal with.
Rob was very informative and helpful.Pleasant and polite.
Rachel was also excellent, helpful and pleasant to deal with.
Penny Westlake
14:58 10 Mar 26
Awesome service! Best in town, Tarik very efficient helpful and professional!!
Judy Howarth
19:35 04 Mar 26
Kelly, thank you for your friendly, efficient manner in scheduling our annual furnace maintenance and follow-up service call. Kamal, thank you for patiently and clearly explaining the work you had done and your recommendation of what was needed for the wellbeing of our health and the furnace. The new part was installed promptly. We appreciate the great service.
Glen Coulter
18:41 04 Mar 26
Julien C. was very professional. Didn’t take long doing the job, and great job getting my furnace back on line.
Paul Syrette
21:10 26 Feb 26
Excellent service by technician Theron and Seth Very professional, respectful in his conversation and tone. Quickly identified the problem and acted accordingly for safety purposes.
Was very informative and knowledgeable on his recommendations. Quickly made the connection with sales department which allowed a prompt resolution to the problem identified.
Was very informative and knowledgeable on his recommendations. Quickly made the connection with sales department which allowed a prompt resolution to the problem identified.
Keshav .07
22:00 22 Feb 26
I recently had service done by Wardlaw Heating & Air Conditioning, and I’m extremely satisfied with the experience. Kamal was professional, knowledgeable, and took the time to explain everything clearly. The work was completed efficiently and the area was left clean after the job.
From booking the appointment to completing the service, the whole process was smooth and well organized. It’s clear the team truly values quality workmanship and customer satisfaction.
Highly recommend Wardlaw Heating & Air Conditioning to anyone looking for reliable and honest HVAC service!
From booking the appointment to completing the service, the whole process was smooth and well organized. It’s clear the team truly values quality workmanship and customer satisfaction.
Highly recommend Wardlaw Heating & Air Conditioning to anyone looking for reliable and honest HVAC service!
Tina Stewart
17:10 06 Feb 26
Tarik serviced our furnace today. He was very kind, thorough, professional, kept me informed as to what he was doing, saw that there was condensation and thought it may be from the air conditioner. He investigated and checked out the source of the water dripping and discovered the problem was with the furnace. He then made sure that the required part was ordered, made sure we had carbon monoxide detectors on every level and made sure there was one in the furnace room. I was very impressed with his kind, polite manner and his excellent work ethics. He took great pride in his work.
Leaf Productions
22:53 02 Feb 26
The receptionist was really easy to speak with and was able to book me an appointment very quickly. Rob their technician that came was very polite and was able to properly assess the problem and did his job in a timely manner. Great experience and would 100% call them in the future for their services.
Elaine Windus
21:32 27 Jan 26
Tarik was very polite, helpful and thorough. He told me I needed to replace the furnace filters every 3 months, no one had ever told me this before. He installed a carbon monoxide detector and checked my smoke alarm which was missing its battery.
An email reminder that the annual maintenance is due would be helpful in future. For the last 2 years winter has come early and this year I have had to keep a path to my crawl space cleared through snowbanks for 2 months to make it accessible to you, only to have the booked appointments cancelled by you at the last minute. I am a 75 year old woman living alone and this has been a hard chore for me.
An email reminder that the annual maintenance is due would be helpful in future. For the last 2 years winter has come early and this year I have had to keep a path to my crawl space cleared through snowbanks for 2 months to make it accessible to you, only to have the booked appointments cancelled by you at the last minute. I am a 75 year old woman living alone and this has been a hard chore for me.
Carter McGregor
20:41 20 May 25
Good service, good technicians.
Mark was professional, and showed knowledge about the equipment he was working on. He was able to diagnose and fix the issue with my furnace quickly!
Mark was professional, and showed knowledge about the equipment he was working on. He was able to diagnose and fix the issue with my furnace quickly!
Lon Granger
12:52 11 May 25
Always prompt, friendly, professional service from Adam and all the Wardlaw crew.
Shauna Pevato
01:01 09 May 25
Rob from Wardlaw did the annual check-up on my fireplace at camp. He was friendly, knowledgeable , was able to diagnose and fix an issue I was having with the fireplace. Very pleased with the service!
Bobbi-Jo Chapman
20:33 07 May 25
Rob H. Did the maintenance service on our furnace today. Very knowledgable and answered all my questions
Catherine Shunock
15:48 07 May 25
On time, Efficient, professional and completed a difficult job with ease.
Duncan Macpherson
13:58 06 May 25
Mohammed was well mannered and addressed all my concerns very experienced at his job
jorma paloniemi
17:42 30 Apr 25
Friendly knowledgeable work, excellent service. Rob explained the situation and the options so I can make the best choice for maintaining our furnace. Very professional and gives us peace of mind for our heating.
Natalie Laliberte
18:51 28 Apr 25
Rob H. Is the best! He came to our house at 10pm the day our furnace broke. The part came in a couple days later and he was in just as quick to fix it. Such a nice guy and very knowledgeable.
Ben Pringle
11:36 01 Apr 25
Had an excellent experience with Wardlaw. I explained my issue with my hot water tank leaking. Thresa walked my wife and I through the different options we had. The prompt and courteous service was second to none. Would also like to give a shout out to Blake and Andrew for doing the installation and for being top notch employees, they walked me through my new hot water tank and answered any questions i had..All and all great Experience and I have been sharing with friends and family how well we felt taken care of.
Daniela Parrotti
22:57 20 Feb 25
Rob was absolutely fantastic! He showed up before the slotted timeframe, was incredibly friendly, helpful, and very knowledgeable. He stuck around to try to troubleshoot my issue rather than me having to wait for a future fix. Alas, parts need to be ordered but that is okay because he offered me space heaters in the meantime and a high priority return visit. I truly hope it’s Rob that comes back for the fix because he was great to deal with!
P. Dumont
18:36 14 Feb 25
My furnace was 21 years old, it died suddenly in the middle of a cold February night. I called Wardlaw Friday morning and they sent someone the same day, and I purchased a new Lennox furnace. They showed up as promised Monday morning to install the unit. The installation crew was very kind and neat. After they left I noticed my filter sticking out and couldn’t push it in fully, and was worried about air flow not fully going through the filter and being pulled from the utility room because of a missing cover, so I called and left a message. The manager (Mark) called me back and sent someone else (Andrew) the very next day to address my concerns. He realigned the ductwork and made a filter cover (see pics). They earm a 5-star rating because they stand by the quality of their work and want their customers to be satisfied. They never gave me a hard time either so a big Thank you! I highly recommend Wardlaw based on my experience.
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