Reviews
Dennis Champagne
15:27 03 Nov 26
Very quick, efficient and polite service tech. Gladly refer family and friends to get them.
Fabiana Italia
21:08 30 Oct 26
Just reported this company and technician. They are a scam. They are being reported by a lot of customers. They come to your house, fail your equipment and tell you that you have 40 days and must spent $4k to replace your equipment. It’s not true. DO NOT USE THIS COMPANY. SCAMMERS. If I could minus 0 stars
James Ray Conway
22:26 23 Oct 26
Mark was very professional and efficient he was also quite personable.
Jody Kilby
21:19 21 Oct 26
Friendly knowledgeable staff, furnace, heat pump and Venmar maintenance done.
Baran Doğru
18:56 21 Oct 26
Mark is the greatest he helped a lot. Saved me from freezing to death and it was the coldest night of the year
Nancy MacDonald
22:13 17 Oct 26
Kamalpreet is professional and very knowledgeable!
Happy with the work done by Wardlaw
Happy with the work done by Wardlaw
robby “justpeedabit” rock
14:32 24 Sep 26
Kamal did a very thorough job in cleaning, inspecting, and testing my gas fireplace.
Shelley Leigh
15:54 09 Sep 26
Muhammad was at my home to service my propane furnace today and I was very pleased. He was punctual, cheerful, thorough and professional. My questions were answered. Excellent service!
Luanne Povey
17:30 03 Sep 26
Very reliable. Always get a quick response with prompt service. Great customer service!! Technicians always friendly and knowledgeable
Paul Berlingieri
14:28 28 Aug 26
Rob was thorough, professional and had patience to answer all my questions. I hope to have him service my furnace again the next time I call Wardlaw.
Christine Marasco
23:51 26 Aug 26
Very efficient, and piece of mind incase something happens. Adam is extremely professional and skilled. He answered unrelated questions I had and provided the information I needed. Very pleased.
Mike S
20:09 24 Aug 26
Adam was great !! Was very professional, knowledgeable and quick
Explained about membership program and savings on yearly services. I signed up , great job !!
Explained about membership program and savings on yearly services. I signed up , great job !!
Donna Caputo
16:45 20 Aug 26
Rob inspected our furnace thoroughly and showed us the areas of concern, mainly corrosion in multiple parts of our furnace. He explained the hazards and rationale for requiring a replacement. Excellent service!
Kelly Jackson
15:20 20 Aug 26
Always a pleasure to see Mark and have him perform our annual maintenance.
He is fast and efficient
He is fast and efficient
Sherry Konawalchuk
18:14 19 Aug 26
Tarik was professional, courteous, knowledgeable, and thorough in his cleaning service and checks on our propane furnace and heat pump. This servicing was a part of my yearly maintenance contract and was worth every dollar I paid.
Justin Pino
18:37 14 Aug 26
Great service in a timely fashion. Technician took the time to go over their maintenance and answer questions.
Jules C
13:37 11 Aug 26
I pay to be part of the membership and it’s been worth it to have free maintenance visit on the shoulder seasons! Staff are also very friendly and knowledgeable. I also like that they are local.
Debbie
18:44 10 Aug 26
Julian was prompt, very courteous and explained everything to us. Wouldn’t hesitate to have him back for maintenance on our furnace and air conditioner. We also love the maintenance plan that Wardlaw offers.
Cathy Wilcott
16:35 10 Aug 26
This was our first experience with Wardlaw, and their employees. In a nutshell, we observed Rob H to have exceptional customer service. He also demonstrated a solid work ethic. He was knowledgeable, capable, efficient and respectful. His communication skills are great. He took technical and mechanical functions and explained them in terms that were easy to understand. Great job Rob! Employees like you give Wardlaw a good name.
jen lemay
18:13 22 Jul 26
Made sure there was no leaks with machine , sadly was a leak in exhaust so furnace needs replaced .
John Baird
20:27 10 Jul 26
Rib was great very informative and the machine will be repaired and serviced next visit
Winona Hutchinson
21:19 06 Jul 26
Excellent service by Kamalpreet and would recommend happily. Very respectful and would welcome him in our home anytime
Wen Lambert
15:55 30 Jun 26
Very impressed with Julien C.’s experience and professionalism. He’s always kind, and he gets problems solved quickly. A few years ago, he was the one who figured out the root cause of my furnace issue, and today he came to the rescue for my AC. Truly fortunate to have him in our community.
Donna MacKenzie
21:45 29 Jun 26
Andrew was a very competent and pleasant technician. Explained things as he worked and was comfortable to have doing the work. Would love to have him back for the finishing of the job when the parts come in.
Kevin Hemsworth
20:26 23 Jun 26
Able to book maintenance appointment quickly (within a week) for my gas boiler and technician showed up on time, was very thorough, helpful and knowledgeable. Thank you!
Peter Eyndhoven
12:36 20 Jun 26
AI scheduling app has got to go…took an afternoon off of work for the confirmed appointment to not be in the system. Brutal.
However, Rob the technician was great! Knowledgeable, thorough and overall great human being.
However, Rob the technician was great! Knowledgeable, thorough and overall great human being.
Catherine Toole
14:54 18 Jun 26
The Wardlaw technicians arrived on time, were polite and friendly. They were very knowledgeable, answering every question we asked about the duct cleaning process. They installed an air purifier as well. We have been happy Wardlaw customers since 2003 and highly recommend them. Thanks Wardlaw!!
David came and replaced the Air Purifier bulb and checked the furnace over. Hwe is friendly, polite and knowledgeable! All good.
Thanks David! Thanks Wardlaw!
Latest visit from Wardlaw was by technician Julien for a semi-emergency furnace check. Only a malfunctioning thermostat, so he's ordered a new one and will be back! He knows his stuff, is professional and polite. Thanks Wardlaw!
New thermostat installed. Julien was on time, checked everything was working, and took the old one away for disposal. Excellent service from Wardlaw. Thanks Julien!
Mark L arrived right on schedule for HVAC maintenance and gave us a good report. He checks all the boxes for efficiency, knowledge and politeness. Thanks Wardlaw!
It's amazing how often your furnace decides to stop functioning in the middle of a major snow storm, but Wardlaw was on it right away. An emergency call after hours, good chat with Blake, and shortly thereafter a Wardlaw technician was at our door.
Tarik B checked the furnace thoroughly and eventually came to the conclusion that the outside pipe may have become blocked with snow. Bingo! He cleared the snow and the furnace has been operating properly since. Tarik B also installed a new CO alarm in the vicinity of the furnace. He was friendly and professional, explaining everything to us. Thanks Tarik! Thanks Wardlaw!
Just booked maintenance via Wardlaw SMS. So easy to navigate! So fast! No waiting on hold! Yay! 🙂
A/C good to go, if it ever warms up this summer! Kamalpreet checked everything, and answered a few supplementary questions about the furnace. He's polite and friendly, and a knowledgeable technician! See you in the fall for regular maintenance. Definitely worth being a Wardlaw member .... prompt service, peace of mind. 🙂
Another excellent service call for furnace maintenance by Julien C. All good!
David came and replaced the Air Purifier bulb and checked the furnace over. Hwe is friendly, polite and knowledgeable! All good.
Thanks David! Thanks Wardlaw!
Latest visit from Wardlaw was by technician Julien for a semi-emergency furnace check. Only a malfunctioning thermostat, so he's ordered a new one and will be back! He knows his stuff, is professional and polite. Thanks Wardlaw!
New thermostat installed. Julien was on time, checked everything was working, and took the old one away for disposal. Excellent service from Wardlaw. Thanks Julien!
Mark L arrived right on schedule for HVAC maintenance and gave us a good report. He checks all the boxes for efficiency, knowledge and politeness. Thanks Wardlaw!
It's amazing how often your furnace decides to stop functioning in the middle of a major snow storm, but Wardlaw was on it right away. An emergency call after hours, good chat with Blake, and shortly thereafter a Wardlaw technician was at our door.
Tarik B checked the furnace thoroughly and eventually came to the conclusion that the outside pipe may have become blocked with snow. Bingo! He cleared the snow and the furnace has been operating properly since. Tarik B also installed a new CO alarm in the vicinity of the furnace. He was friendly and professional, explaining everything to us. Thanks Tarik! Thanks Wardlaw!
Just booked maintenance via Wardlaw SMS. So easy to navigate! So fast! No waiting on hold! Yay! 🙂
A/C good to go, if it ever warms up this summer! Kamalpreet checked everything, and answered a few supplementary questions about the furnace. He's polite and friendly, and a knowledgeable technician! See you in the fall for regular maintenance. Definitely worth being a Wardlaw member .... prompt service, peace of mind. 🙂
Another excellent service call for furnace maintenance by Julien C. All good!
Huguette Lemay
19:03 17 Jun 26
Mohammad serviced the humidifier and the furnace today.
He was punctual, very efficient, knowledgeable, polite, and amiably pleasant to deal with.
I feel more secure knowing a competant technician gave a thorough exam of my appliances and certified its good working order.
He was punctual, very efficient, knowledgeable, polite, and amiably pleasant to deal with.
I feel more secure knowing a competant technician gave a thorough exam of my appliances and certified its good working order.
Mary Ellen Clark
15:10 05 Jun 26
Very polite. Put things back where they belong. Wore covers on his boots. Explained what and why. Very nice young man
richermorris
20:04 03 Jun 26
Fast, friendly and knowledgeable service. We recommend Wardlaw Heating & Air Conditioning!
Shawn Simbirski
15:18 01 Jun 26
I had a great experience with Wardlaw! I called them and they came out the exact same day. Seth, the technician, was super knowledgeable and friendly. I’d definitely recommend them to anyone. 5 stars!
Laura L
20:07 29 May 26
Kamalpreet was a rockstar! He was so courteous in answering any of my questions and was very professional. He was friendly and efficient. He made maintenance a breeze.
Rebekah Zappacosta
21:13 27 May 26
Rob was professional, knowledgeable, friendly and very helpful. Great service!
Kristy Burt
19:33 26 May 26
Rob H was very knowledgeable And efficient! He showed up on time and explained everything to me so that I easily understood what the issue was with my A/C. Best part was he solved the problem! Great experience overall
Louise Palarchio
13:38 20 May 26
Kamal did a great maintenance in my house on furnace highly recommend him to others.
Thanks wardlaw
Thanks wardlaw
Miriam Perks
18:08 19 May 26
Thanks for the professional annual maintenance done on our year old boiler. On time and efficient.
Robert Hudson
17:27 19 May 26
Rob H came to service our furnace today. Very friendly and very knowledgeable. Highly recommend
Allison Morningstar
16:38 19 May 26
Kamal is very nice and does a great job. He is very thorough. Very polite and courteous
Janice Morley
20:09 12 May 26
My experience with the technicians were fantastic my technion was very polite, on time and did a great job
Patricia Dickson
16:23 12 May 26
KAMAL was very pleasant and helpful with all the questions we asked him today. He was very polite, informative and patient with us as we did not understand some answers.He seems to know his stuff. I would recommend him to others.
Randall Olive
14:59 07 May 26
Kamal,
Well that was a very pleasant experience. This young gentleman was thorough in explaining what he was doing and when finished what he accomplished. He queried if I had any questions and even checked to ensure I new how to replace the filter. Thank you Kamal
2026
Kamal has returned to get my AC unit inspected and cleaned for this summer season. As usual Kamal was pleasant and cordial during his time here. He did his normal outstanding job cleaning and checking my unit.
Thanks again Kamal.
Well that was a very pleasant experience. This young gentleman was thorough in explaining what he was doing and when finished what he accomplished. He queried if I had any questions and even checked to ensure I new how to replace the filter. Thank you Kamal
2026
Kamal has returned to get my AC unit inspected and cleaned for this summer season. As usual Kamal was pleasant and cordial during his time here. He did his normal outstanding job cleaning and checking my unit.
Thanks again Kamal.
Armand Perrier
14:17 07 May 26
Kamal
Excellent service, he knew what to do and very professional.
I would recommend him and Wardlaw at anytime.
I am a realtor for Re/Max so I know a good professional and honest person
Excellent service, he knew what to do and very professional.
I would recommend him and Wardlaw at anytime.
I am a realtor for Re/Max so I know a good professional and honest person
Anastasia Van Wieren
02:19 07 May 26
Rob.H did my annual maintenance May 6th 2026. He did 3 of my units and I’m happy with the work and his customer skills.
Terry Robertson
17:51 06 May 26
I was extremely impressed with the young man John, who came to my house to check why the thermostat wasn't working properly. Also he checked out the furnace as well. He was a pleasant and courteous person to deal with. Solved the problem with the thermostat and explained why it was acting up.Highly recommend your company to others.
Jeff Bastien
13:40 30 Apr 26
Had a blip early on, but Wardlaw made it right. Timely service, installers were great and did a job well done. Service is expensive without an ongoing maintenance plan, but (fingers crossed) you shouldn’t need maintenance with a solid unit.
Roy Eckmeier
16:09 23 Apr 26
Tarik did the annual maintenance on our Furnace and heat pump… He is a very polite and helpful
Young man and represented you well!!!!
R
Young man and represented you well!!!!
R
John King
13:48 16 Apr 26
Mark was very efficient with his time, rigorous in the work performed and friendly and professional in his demeanour.
lucien brazeau
14:46 08 Apr 26
Tarik was very good at explaining what he was doing while he was cleaning and checking our hot water tank and gas stove. He was very thorough in doing all the maintenance . I was very happy with his service. Thank you very much!
Kenneth Anstice
19:41 07 Apr 26
Kamal did a great job.He showed me in detail all the readings and explained everything.
cheryl papineau
16:09 01 Apr 26
Julien is very professional and efficient. He is pleasant , kind and so helpful !!
I like the fact that he is the same person that overlooks the maintenance of the equipment.
He has an awesome personality . Look
forward to having him back again for servicing. He goes the extra mile!!!
I like the fact that he is the same person that overlooks the maintenance of the equipment.
He has an awesome personality . Look
forward to having him back again for servicing. He goes the extra mile!!!
Carole Stephen
20:54 30 Mar 26
Tech was efficient and prompt. Great communication and service. Just waiting for a follow up apt.
Iva Miller
23:55 27 Mar 26
We recently had our furnace serviced by Rob H. My husband said he was awesome!
David McEachern
14:46 25 Mar 26
Rob H. performed the annual maintenance on our Lennox furnace. He was very thorough and explained to me exactly what he was doing and some recommendations to keep the furnace working properly.
I was very impressed with his work and look forward to seeing him next year.
Thanks
I was very impressed with his work and look forward to seeing him next year.
Thanks
Angela Scullino
16:05 24 Mar 26
Excellent service. Tarik B was very pleasant, considerate, informative and helpful. Even tho he was there to service the furnace, he pointed out a couple of non related things that required my attention, for which I am grateful.
Keep up the great work Tarik
Keep up the great work Tarik
Vicky Smith
21:28 23 Mar 26
My husband and I are very disappointed as we purchased a furnace less than 3 years ago from Wardlaw and continuously have the same problem with the igniter burning out. The part may be under warranty but $200 for diagnostics and then almost $500 to replace the part (5 minute job) is outrageous. The service tech was very informative and friendly but we will go elsewhere for our service.
Eye Mechanic
14:28 23 Mar 26
Kamalpreet was very personable and good at his job he and the company get 5 stars
Linda Millroy
17:49 19 Mar 26
Rob was very thorough and informative. Took the time to explain everything to me so I would understand. Hope we get him again next time. Thank you.
Sayed Omid Rafiee
16:40 18 Mar 26
If you don't wanna get surprised with another issue after fixing one, don't forget to ask for Rob. Very responsible, caring, and knowledgeable!
Jim Hayden
14:01 18 Mar 26
Rob was excellent. Very thorough. Totally happy with the service experience.
Proudly serving Sault Ste Marie and the surrounding communities, Wardlaw expert HVAC technicians provide reliable heating, cooling, and indoor comfort solutions wherever you call home.
Ready for fast, reliable heating and cooling services in Sault Ste Marie? Call us at (249) 493-0139 to speak with one of our professionals, or schedule your service online today!
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